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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Manoj Jain

October 24, 2025

5  out of  5
rating by Manoj Jain
"Juan provided excellent service, guiding me at every step. He provided the best rates possible and get my application finished in less than 2 days."
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Steven Dordick

October 23, 2025

5  out of  5
rating by Steven Dordick
"There is a reason I am with State Farm and there is a reason I am with Scott Schoener's office! The best part of having a road hazard tire blowout and having to get reimbursement for the tow has been Polly at Scott's State Farm office (the agent makes all the difference!). Friendly, quick, hassle free reimbursement upon submission of tow bill pdf document! Now that underwriting decided to become market competitive, on another policy, I just moved my entire relationship over with the help of Rheta Sneed. Rheta was thorough, timely, and clearly presented information that was relevant. Keep up the excellent work!"
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ashish jain

October 23, 2025

5  out of  5
rating by ashish jain
"I had such a great experience working with Juan over the phone for my auto and home insurance! He took the time to explain everything clearly, answered all my questions with patience, and made the whole process simple and stress-free. He even helped me find the best coverage at a great rate. I highly recommend Juan for his outstanding 5-star service and genuine care for his clients!"
We responded:
"Thank you, Ashish, for your kind words about your experience with Juan. We're glad to hear that he was able to assist you with your insurance needs and provide you with excellent service. Your recommendation means a lot to us. "
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Daksha Baldha

October 22, 2025

5  out of  5
rating by Daksha Baldha
"I’ve been working with Retha for both car insurance and home insurance for Scott, and everything has gone very smoothly. She has been extremely helpful in guiding me to choose the right products. I always recommend Retha for any kind of insurance product — her professionalism and support make the process easy and stress-free."
We responded:
"Thank you, Daksha, for your kind words and for trusting us with your insurance needs. We're glad to hear that Retha has been helpful in guiding you through the process. Your recommendation means a lot to us."
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Josiah Davis

October 21, 2025

5  out of  5
rating by Josiah Davis
"Melissa has been more than helpful with me getting my insurance. She was very polite, understanding and answered all my questions I had for her."
We responded:
"Thank you, Josiah, for your kind words about Melissa. We're glad to hear she was able to assist you with your insurance needs. If you have any more questions, feel free to reach out anytime."
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reinier hernandez

October 19, 2025

5  out of  5
rating by reinier hernandez
"Muy buena atención de parte del Sr Juan Carlos, buena comunicación, diálogo, y habilidades profesionales para presentar y ofrecer una póliza que se adapte al presupuesto y necesidades de la vida diaria tanto como de mi vehículo, como del hogar, muy buen desempeño del personal con los clientes, 100% recomendados"
We responded:
"Gracias, Reinier Hernandez, por sus amables palabras sobre nuestro equipo y en especial sobre Juan Carlos. Nos alegra saber que pudo encontrar una póliza que se ajusta a sus necesidades y presupuesto. Estamos aquí para ayudarle con cualquier cosa que necesite en el futuro."
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Joe Spencer

October 17, 2025

5  out of  5
rating by Joe Spencer
"Juan was excellent. I highly recommend him. He always returned my calls when I had a question"
We responded:
"Thank you, Joe, for your kind words about Juan. We're glad to hear he was able to assist you promptly. Your recommendation means a lot to us. Take care!"
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Steven Kempton

October 17, 2025

5  out of  5
rating by Steven Kempton
"Hello to all. I am an 88-year-old widow, and I was referred to Juan Carlos, an agent with Scott Schoner State Farm agency. He was very helpful and patient as we worked thru the process to get me insured with auto and renters policies. I would highly recommend Juan Carlos to everyone seeking great service and fair representation for all of State Farm's policies. Additionally, Juan Carlos speaks fluent Spanish."
We responded:
"Thank you, Steven, for taking the time to share your experience with Juan Carlos at our agency. We're glad to hear that he was able to assist you with your auto and renters policies. Your recommendation means a lot to us."
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Wilson Bill

October 9, 2025

5  out of  5
rating by Wilson Bill
"Scott is a great agent with a great staff. I want to provide a special shout out to Polly who takes great care of her clients!"
We responded:
"Thank you, Wilson Bill, for your kind words and for highlighting Polly's exceptional service! We're glad to have her as part of our team, and it's great to hear she takes such good care of our clients. We appreciate your feedback and support."
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Lucas Lahitou

October 6, 2025

5  out of  5
rating by Lucas Lahitou
"Great insurance agency to work with. Met all my needs."
We responded:
"Thank you, Lucas, for your kind words and the 5-star rating. We're glad to hear that we could meet your needs. If you ever have any questions or need further assistance, feel free to reach out."
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Frankie Guardiola

September 30, 2025

5  out of  5
rating by Frankie Guardiola
"Scott and his team have always been there to help out with the small things to big events in my life. Insurance is not cheap nowadays, but the coverage that State Farm has provided has been a big help. Any updates to my policy is one call away or status of claim is one call away."
We responded:
"Thank you, Frankie, for trusting us with your insurance needs. We're glad to hear that our team has been able to assist you effectively. If you ever have any questions or need further assistance, just give us a call."
Profile photo of Nissi Eneyo Ceballos

Nissi Eneyo Ceballos

September 30, 2025

5  out of  5
rating by Nissi Eneyo Ceballos
"I worked with Juan Carlos Juarez for my homeowners insurance quote and he helped me bundle it with auto insurance for a discount. The process was smooth and easy. Thank you!"
We responded:
"Hey Nissi - Thanks for the review and sharing your experience with Juan Carlos on getting your Auto and Homeowners insurance taken care of. Welcome to our State Farm family!"
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Viviana Blas

September 25, 2025

5  out of  5
rating by Viviana Blas
"State Farm Agent Juan Carlos Juarez is Awesome! He helped me with my homeowner's insurance needs and was always quick to respond and offer assistance. He always answers all of my questions and concerns with knowledge and a great attitude. Thank you."
We responded:
"Thank you, Viviana, for your kind words about Juan Carlos Juarez. We're glad to hear he was able to assist you with your homeowner's insurance needs and provide the support you were looking for. If you need any further assistance, feel free to reach out."
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Upendra Nayak

September 24, 2025

5  out of  5
rating by Upendra Nayak
"​I recently had an outstanding experience with Juan. After initially reaching out a few months ago, I was sidetracked by other priorities and unfortunately missed his follow-up calls and emails. When I finally got back in touch, Juan was incredibly understanding of the situation. ​He quickly provided me with the best possible quote for my renters insurance. His professionalism and the excellent rates he secured were so impressive that I decided to switch my car insurance over to them as well. ​Juan's exceptional service and customer-focused approach are truly commendable. He is a rockstar and a great asset to his team."
We responded:
"Reading this made our day, Upendra! Thanks for the five-star love—we’re always here when you need us! "
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Adin kacevic

August 28, 2025

5  out of  5
rating by Adin kacevic
"Rheta L. Sneed was very helpful at acquiring our new insurance coverage. Thank you!"
We responded:
"Thank you, Adin, for your feedback! We're glad to hear that Rheta was able to assist you with your insurance needs. If you have any more questions or need further assistance, feel free to reach out."
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Greg A

August 27, 2025

5  out of  5
rating by Greg A
"I recently moved to McKinney from another state. Juan Carlos is professional, friendly and is quick to answer my questions, take care of business and follow up. I would highly recommend Juan and the Scott Schoener staff overall. 5 stars !!"
We responded:
"Thank you, Greg, for taking the time to share your experience. We're glad to hear that Juan Carlos has been helpful during your transition to McKinney. We appreciate your recommendation and look forward to continuing to assist you with your insurance needs."
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M Z

August 20, 2025

5  out of  5
rating by M Z
"kindly Juan Carlos Juarez work out with all details on my policies. Very professional and nice service."
We responded:
"Thank you for taking the time to leave such a wonderful review! We’re lucky to have customers like you and are always here whenever you need us! "
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Iesha Farnatchi

August 14, 2025

5  out of  5
rating by Iesha Farnatchi
"Polly Weaver is amazing!!! I’ve had several changes in the last few months such as getting a new vehicle and I’m about to move and she has been on it with getting my policies updated. Always friendly and helpful!!"
We responded:
"Thank you, Iesha, for your feedback! It's great to hear that Polly has been so helpful with your policy updates during your recent changes. We appreciate your support and look forward to continuing to assist you with your insurance needs."
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Carmen Razo

August 11, 2025

5  out of  5
rating by Carmen Razo
"Ivan Reyes at Scott Schoener - State Farm Agency is Awesome! He helped me with my mother's insurance needs and is always quick to respond and quick to offer assistance. He always answers all of my questions and concerns with knowledge and a great attitude. Scott is also an Outstanding Agent who is always available and attentive!"
We responded:
"Thank you, Carmen, for your feedback! It's great to hear that our team has been able to assist you and your mother with such dedication and expertise. We appreciate your support and look forward to continuing to serve your insurance needs. Take care!"
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Prashant Mandare

August 7, 2025

5  out of  5
rating by Prashant Mandare
"Juan Carlos has been my representative at State Farm and I am extremely pleased with the service and attention I have received. Juan is very prompt and helpful. He helped me navigate thru State Farm corporate regarding policy issues and saved a big headache for me. Highly recommend Juan Carlos and Scott Schoener."
We responded:
"Thank you, Prashant, for your feedback. It's great to hear that Juan Carlos has been prompt and helpful in addressing your policy concerns. We appreciate your recommendation and look forward to continuing to serve you."
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Noah Pratt

August 7, 2025

5  out of  5
rating by Noah Pratt
"I had an issue I wasn’t sure how to fix, but Andrew walked me through it step by step. He made something confusing feel simple. Stand up guy."
We responded:
"Thank you, Noah, for your feedback! It's great to hear that Andrew was able to assist you effectively and make the process easier. We appreciate your support and look forward to helping you with any future needs. "
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Adam Plummer

August 4, 2025

5  out of  5
rating by Adam Plummer
"Great service by JC."
We responded:
"Adam - Thanks for the 5 star review. Great service is what we strive for, so I'm pleased you JC was able to provide you with that! We appreciate you!"
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Manjula N

July 31, 2025

5  out of  5
rating by Manjula N
"Juan Carlos (JC) Is easy to work with. It was a great experience and would recommend this agency and JC for smooth and prompt communication."
We responded:
"Thank you, Manjula, for your feedback! We're glad to hear that JC made your experience with us a great one. Your recommendation means a lot to us. "
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darren mckinney

July 28, 2025

5  out of  5
rating by darren mckinney
"Rheta Is literally the best, got my insurance lowered significantly and with better coverage!!!! Process was super smooth and easy, great communication and follow up as well."
We responded:
"Thank you, Darren, for your review! It's great to hear that Rheta was able to help you with better coverage and lower rates. We appreciate your feedback and look forward to continuing to assist you with your insurance needs. Take care!"
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Harrison mccord

July 11, 2025

5  out of  5
rating by Harrison mccord
"I had a fantastic experience with Hudson Wrench over the phone while dealing with a State Farm issue. He was incredibly knowledgeable, patient, and went above and beyond to help me understand everything I needed to know. It’s rare to find someone so willing to take the time to walk you through the process step by step. His professionalism and friendly attitude made a stressful situation so much easier. Thank you, Hudson — your help made a big difference!"
We responded:
"Thank you, Harrison, for taking the time to share your experience with Hudson. We're glad to hear that his knowledge and patience made a difference in your situation. Your feedback is greatly appreciated."