State Farm® Insurance Agent Scott Schoener

"Juan Carlos provided exceptional assistance by promptly delivering a quote and addressing my inquiries with a quick and efficient response. His professionalism and speed made the process smooth and hassle-free, ensuring I received the information I needed without any delay. It was a highly positive and seamless experience."

"Polly, my local customer service agent, has been proactive in reaching out to check on us, our claim progress, etc. She consistently shows through her attentiveness that she cares personally. I am grateful to agent Scott Schoener for providing clients with someone of her caliber and care. Great job!"

"I worked with Ivan who was excellent. Very easy process to get home insurance. Made sure the billing was correct and that we got our address changed when we moved."

"Juan helped me save money."

"Polly Weaver I have been a policy holder since 1983. Multiple agents, 3 different states, thankfully not many claims. As agencies get bigger, agents become removed from dealing personally with customers. Therefore, the character, training and experience of the staff determines the quality of the customer experience. This is particularly important as communicating with State Farm bureaucracy has become painful t. If I wanted to interact with a computer or a call center reading from a script, I would be better off with a pure online carrier and save the cost of the agency's commission. For the last several years, one person has caused me to not make that change: Polly Weaver, Service Manager at Scott Schoener's agency in Plano, TX. She is always ready to help with any issue, returns calls promptly, monitors the solution and follows up with timely communication. I don't normally write reviews, and I apologize fire the length of this one."

"They are really helpful and super easy to understand...and also help you set everything up quickly"

"Juan Carlos was referred by my family member and I can’t say enough about how positive my experience was. At a time when insurance rates are sky rocketing, Juan was able to help me reduce my homeowner’s insurance premium by half!! I left an agent after 25 years, realizing their group no longer prioritized our needs. If you want to save money, call Juan!"

"I had a fantastic experience with Juan at State Farm! Even though it was the end of the day, he took the time to reach out and discuss my quote. He was incredibly knowledgeable, patient, and thorough in explaining my options, making sure I understood which policy was best for me. He made the process seamless and got me set up with a policy right away. Excellent customer service—highly recommend Juan for anyone looking for insurance!"

"Exceptional Service from Rheta! :-) I recently had the pleasure of working with Rheta while securing car insurance for the first time, and I cannot express enough how grateful I am for her assistance. From the moment I reached out, she was incredibly knowledgeable and guided me through the entire process with ease. She took the time to explain each step clearly, ensuring that I understood my options and helped me find a policy that best suited my needs and budget. I highly recommend Rheta to anyone in need of car insurance. Her expertise and commitment to her clients are truly commendable. Thank you, Rheta, for making my first experience with insurance a positive one!"

"Rheta did transfer so smoothly to us, and great rates indeed!!! Great service!!"

"Rheta was very helpful and friendly. Got my husband and I a better deal!"

"I had an outstanding experience with Rheta! Her customer service was excellent—fast, quick, and efficient. Not only did she get the job done in no time, but she also had an amazing personality that made me feel so welcome throughout the entire process. Highly recommend!"

"Rheta made the process of setting up my new policy and canceling my old one seamless. She was honest, approachable, and incredibly helpful in finding the best discounts for me. Thanks to her, I now have better coverage at a much lower cost than I was paying with Allstate. I only regret not making the switch sooner! Thank you so much!!!"

"Retha was an amazing help who greatly reduced my premium and helped me decide the best insurance for my needs. She kept in touch with me to continue in assisting my transfer to State Farm."

"Polly is the greatest to work with. She is always friendly and professional. She goes the extra mile to make sure you are taken care of."

"Ivan Reyes and Scott Schoener helped me with my ins needs during the time of my home purchase. Not only were their rates the most competitive, they were also diligent and very courteous."

"Polly continues to respond quickly and completely. A real asset to your level of service."

"I have so much to say and all day to do it! So pull your pants up and hold on. If "standing on business" were a person, it would be Rheta Sneed. A few months back, I was looking for mortgage insurance because I was buying a house. This is what brought me to Mrs. Sneed. Long story short, my Realtor went with another insurance company. But let me tell you this, Mrs. Sneed fought hard in the name of State Farm. She was beyond helpful, informative, insightful and her personality just sent her through the roof. She knows what she's talking about and she's funny with it too. She was so in-depth that hell i think, I think i could sell insurance now. She explained every detail through and through. She didn't make the proposition about state farm, she made it about me. She told me, "no matter who you go with, i want you to know what you're getting into so that you don't get screwed down the line". Being thay we had to have a certain number to close the deal is why my realtor opted to go with another company. Mrs. Sneed said, "if I can't get you mortgage insurance let me see if I can save you some money on your car insurance". I told her to let me get things settled with my house and then I'll look at car insurance. She told me she, "cool, I'll check back in with you in a few weeks". A few weeks past and she checked back with me. I still wasn't ready and in a few weeks, she checked back again. Just to see how things were going with my house situation, etc. I dont know of she was doing this to close a deal or if she genuinely cared. But damn it, she made me feel like somebody and that's all that matters. I digress, when I was finally ready to look at car insurance. Mrs. Sneed ask me what I was paying and she was like, "what the heee heee". She had me send her over my coverage at the time, ran some numbers and came back with a number saving me like $50 a month. She explained to me how I had coverages that I didn't need and showed me things that were just unnecessary. Thank Mrs. Sneed for all your help, you were\are the best "insurance person" that I've ever had the pleasure of working with. It was and is truly an honor to have met and worked with you. You made the process as easy as possible for me AND YOU SAVED ME LIKE $50 A MONTH!!! i can't thank you enough but again, thank you!!!"

"Rheta was awesome! She not only lowered my rates overall (auto and home) but she got me better coverage! She was so incredibly helpful and friendly! Definitely recommend Scott’s agency and Rheta especially!"

"Hi There. Greetings. Have been having State Farm for our insurance needs for a long time, since 2003. Scott and his team did an excellent job with our claims. State Farm assisted us in 2009 and two more years. Our heater burst in 2009 and State Farm quickly helped us fix the problem. They referred us to awesome contractors who did an amazing job. Some years ago we had an auto issue and once again State Farm was quick to help us. Scott and his team and the claims representatives did an outstanding job and soon the issue was fixed. A few years ago State Farm helped us efficiently to fix the roof. State Farm cheerfully worked with our chosen contractor and replaced the roof in double quick time. Scott and his team always do an outstanding job. Hearty congratulations on a job well done. Best wishes for continued success."

"Rheta did her thang and got me the best rates for home insurance then bundled up my auto insurance with it and get me a huge discount with the bundle discount!!! Thank you Rheta 🙌🏽 and she is very easy to work with!!! 🤩🤩"

"Changed to State Farm last year and got the best deal in town for home and car insurance. Rheta was amazing to work with and helped with the whole process. Just got renewal for 6 months on the car insurance and saved a bunch due to using safe and save device. Would highly recommend Rheta and the agency for your insurance needs."

"Scott Schoener (Ask for Juan) has provided me with excellent coverage and peace of mind. Their rates are competitive, and I know I can count on them. I highly recommend them to anyone looking for reliable and affordable insurance."

"I’ve been with State Farm for about 25 years. Ever since Scott took over my previous retired agent over a decade ago, Scott and his team have been nothing but awesome. Polly especially is super helpful, very responsive, professional, knowledgeable and provides the best service ever! Thank you for all you do for us Polly, you are much appreciated!"

"Juan Carlos was great! Super timely in his responses and getting me the quote. Now I am excited to be bundling and saving ;)"