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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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B

October 23, 2024

5  out of  5
rating by B
"Rheta was fantastic with helping me set up my new policy and canceling my coverage with another company. She was straightforward and down to earth, which I appreciated. She was also very helpful with maximizing my possible discounts. I ended up getting more coverage for significantly less money than I was with Progressive. I only wish that I had switched sooner!"
We responded:
"Thank you for your kind words about Rheta! We're thrilled to hear she provided excellent service and helped you find better coverage at a lower cost. We appreciate your trust in us and look forward to continuing to serve your insurance needs."
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Sujit Mondal

October 22, 2024

5  out of  5
rating by Sujit Mondal
"I recently switched to State Farm, and the process was smooth, resulting in savings on my premium. I would like to extend my special thanks to Juan Carlos Juarez for his assistance during this transition. Thank you !!!"
We responded:
"Thank you, Sujit, for sharing your positive experience with us! We're delighted to hear that Juan made your transition smooth and helped you save on your premium. We appreciate your trust in State Farm and look forward to serving you."
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Bill Severding

September 4, 2024

5  out of  5
rating by Bill Severding
"If you need insurance, call Rheta at the Scott Schoener State Farm agency. I wanted to switch my auto and home policies to a new carrier. To say she did a phenomenal job is an understatement. She was professional, patient, friendly, and engaging, answering all my questions in ways I could understand. She took ownership of the process, taking care of my needs without me even asking. We had an old claim that increased the cost of our new homeowner's policy by several hundred dollars. After learning more details about the claim, Rheta asked the underwriters if it could be removed, and they agreed. This is likely a rare occurrence, but she took the initiative to ask. She also helped me cancel my current policies. Overall, the results could not have been better. Thanks, Rheta! You're the best!"
We responded:
"Thank you, Bill, for your kind words! We're thrilled to hear about your positive experience with Rheta. Your satisfaction is our priority, and we're glad she could assist you so effectively with your auto and home insurance needs. We appreciate your trust in our agency!"
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Pedro Reyna

August 14, 2024

5  out of  5
rating by Pedro Reyna
"Polly has been a pleasure to work with. She was A big help getting me through this time in my life. I have insurance hoping never to need it. But when I did she made it easy."
We responded:
"Thanks for the review, Pedro. I'm glad Polly was able to assist and make the claims process easy for you. She has a wealth of knowledge from having over 30 years of experience working for State Farm agents. We appreciate your business!"
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William Jones

August 14, 2024

5  out of  5
rating by William Jones
"I have been with State Farm since I learned to drive. They have always been very responsive to any insurance need I have had. Super easy to work with."
We responded:
"Thank you for your loyalty and kind words. We're thrilled to hear that you've had a positive experience with us over the years. Your satisfaction is our top priority, and we look forward to continuing to serve your insurance needs."
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Chris Putnam

August 12, 2024

5  out of  5
rating by Chris Putnam
"I switched over to Scott's agency about a year ago and it was a great decision. Both Rheta Sneed and Polly Weaver are awesome to work with! Things have gone smoothly from the start. Rheta did a great job with the initial onboarding process. She has a wealth of knowledge and a knack for breaking things down in a clear and concise way. Not to mention how patient she was with the many questions I had. From there, Polly has done a great job recently helping to get everything ready to add my wife's new car to our policy. We had to jump through some paperwork hoops with the manufacturer and Polly was very quick and timely in getting everything prepared. It's easy to see that this is a well-run team as everyone I've worked with has been professional and quick to help. I highly recommend this group if you're in the market for a new agency."
We responded:
"Thank you, Chris, for your kind words and recommendation. We're thrilled to hear about your positive experience with Rheta and Polly. Your satisfaction is our priority, and we're glad to have met your expectations. We appreciate your trust in our team!"
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Wendi Williams

July 27, 2024

5  out of  5
rating by Wendi Williams
"This experience working with Scott, Rheta, and team has been the best experience ever finding the right insurance fit for my family. Rheta was not just very attentive, but hugely remarkable in knowledge saving our family in many areas! So blessed to be with State Farm and I can't wait for where our protected future will take us!!!! THANK YOU SO MUCH AGAIN TEAM!"
We responded:
"Wendi - Thank you for sharing your experience with Rheta and our team. Providing a remarkable experience is not just a goal, it's our expectation so I'm delighted to hear Rheta hit the mark. Welcome to our State Farm family!"
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Vickie McTague

July 18, 2024

5  out of  5
rating by Vickie McTague
"Rheta is the best !!!"
We responded:
"Thank you, Vickie! We're thrilled to hear that Rheta provided you with excellent service. Your positive feedback means a lot to us."
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Aaron W

July 16, 2024

5  out of  5
rating by Aaron W
"It has been a wonderful experience working with Ivan Reyes at Scott Schoener State Farm. Ivan was extremely helpful throughout the entire process - providing pricing, answering our questions and making the transition to State Farm from another carrier. I would definitely recommend him based on this great experience."
We responded:
"Thanks for the kind words, Aaron. Ivan takes great pride in making sure you understand insurance coverages, having you properly covered and making the switch to State Farm as seamless as possible. Welcome to our State Farm family!"
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Trinity Hollins

June 14, 2024

5  out of  5
rating by Trinity Hollins
"I had a great experience with agent Rheta from Scott Schoener's State Farm. I am a returning customer, and she is still just as great as she was the first time I was a customer. It was a smooth process, and I am happy we are back with State Farm with our auto and home bundled."
We responded:
"Thank you for your loyalty, Trinity! We're thrilled to hear that Rheta provided you with excellent service once again. We appreciate your trust in us for your auto and home insurance needs."
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Michael Han

June 11, 2024

5  out of  5
rating by Michael Han
"Juan Carlos is a magician and super transparent. I felt very taken care of and I appreciated how he went through the entire policy with the pros and cons of each part of the policy. I definitely recommend his services"
We responded:
"Thank you for sharing your positive experience with Juan! We strive to provide transparent and thorough service to all our clients. We appreciate your recommendation."
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Joey Gonzalez

June 5, 2024

5  out of  5
rating by Joey Gonzalez
"Rheta Sneed had been a true professional in both working with me and my family for both home and auto policies. I wish I would have found her years ago as she has been the best to work with. We graciously appreciate Rheta."
We responded:
"Thank you for sharing your positive experience with Rheta! We are delighted to hear that she provided excellent service for your home and auto policies. We appreciate your kind words and look forward to continuing to assist you and your family."
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jewelz Le

June 3, 2024

5  out of  5
rating by jewelz Le
"I didn’t know I was being robbed by my current insurance company until I had a conversation with Rheta at my salon. We were just sitting amongst ourselves talking about the economy and she mentioned she could probably help me and she did that and more. Not only am I saving almost $2000 a year with her, but she stepped in on a Sunday night to make sure I got everything done because I work long hours Monday through Saturday. I could have never done this during regular hours and I would have been paying tons of money for no reason. She got me better coverages, with a lower deductible, and explained everything so that I could understand exactly what I was being covered for. She is extremely patient and kind and her jokes aren’t all that bad either. I highly recommend Rheta at Scott Schoener State Farm. She’s even working with me for Life insurance and I’m excited to see how much that will save me as well! 10 stars to Rheta & Team!!!!"
We responded:
"Thank you for sharing your positive experience with Rheta at our agency! We are thrilled to hear about the savings and excellent service you received. We look forward to assisting you with your Life insurance needs as well. We appreciate you!"
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Jasmine Holmon

June 1, 2024

5  out of  5
rating by Jasmine Holmon
"I can't say enough about how amazing Rheta Sneed has been as my insurance agent! Insurance can be incredibly complex and confusing, but Rheta made everything so simple and clear for me. She took the time to break down all the details, ensuring I understood every aspect and had no lingering questions. Before switching to Rheta and the Scott Schoener Agency, I was with another insurance company that didn't properly insure me. When I had a slab leak at my home, I ended up paying thousands out of pocket due to inadequate coverage. Thankfully, Rheta ensured that I am now fully and properly insured, giving me peace of mind that no matter what happens to my house, I am completely covered. I am so grateful to have found Rheta and the Scott Schoener Agency. Their professionalism, dedication, and outstanding customer service have been truly amazing. I highly recommend them to anyone in need of insurance. Thank you, Rheta, for your exceptional service!"
We responded:
"Thank you for sharing your positive experience with Rheta and our agency. We are thrilled to hear that she provided you with exceptional service and ensured you have the proper coverage. We appreciate your recommendation!"
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Nikhil Mehdiratta

May 22, 2024

5  out of  5
rating by Nikhil Mehdiratta
"I would highly recommend Scott and his team for your insurance needs. I worked closely with Ivan Reyes through an insurance renewal process and he was incredible. Great attention to detail, excellent communication and very diligent about following through!"
We responded:
"Thank you for recommending us! We're thrilled to hear about your positive experience with Ivan. Providing excellent service and attention to detail is our top priority. We appreciate your feedback!"
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Daniela/Yin Yu

April 25, 2024

5  out of  5
rating by Daniela/Yin Yu
"Such a great experience. Rheta Sneed is a great agent to help me through on so many things. She is so nice and sweet like a family member and really talk with you as you are a family not a business. She gets things done and makes things happen, I really enjoy the experience I have and I will continue to set her and this office to be my major insurance company from now on."
We responded:
"Thank you for sharing your positive experience with Rheta! We are thrilled to hear that she provided exceptional service and made you feel like part of the family. We look forward to continuing to serve your insurance needs."
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Jonathan Rivas

April 21, 2024

5  out of  5
rating by Jonathan Rivas
"What an amazing experience Rheta made this. She gave me an amazing customer service. Even came in on a Sunday to finalize everything. Great rates top notch service. Look no further get in contact with rheta you won’t regret it. 10/10"
We responded:
"Thank you for sharing your positive experience with Rheta! We are thrilled to hear about the exceptional customer service you received. We appreciate your recommendation and look forward to assisting you further."
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Aimee Bonnell

April 15, 2024

5  out of  5
rating by Aimee Bonnell
"Rheta has been very helpful and friendly. Gave plenty of info and made switching simple."
We responded:
"Thank you for sharing your positive experience! We are delighted to hear that she provided you with helpful and friendly service while making the switching process simple. We appreciate your feedback!"
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Tatiana Murarova

April 6, 2024

5  out of  5
rating by Tatiana Murarova
"My insurance experience in the past has not always been easy, but Rheta made it smooth and simple. I highly recommend her and team to anyone looking to insure their home, their business, or any other insurance needs."
We responded:
"Thank you for your kind words, Tatiana. We are thrilled to hear that Rheta and our team provided you with a smooth and simple insurance experience. We appreciate your recommendation and look forward to assisting you with any future insurance needs."
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Kenneth Henrichs

April 1, 2024

5  out of  5
rating by Kenneth Henrichs
"This was an incredible experience. I was referred to this agency by a friend, and I'm glad he recommended them. I got white-glove service from my first contact, they walked me through the process, asked tons of great questions to make SURE that I got the right coverage at the right price, and in the end I believe I've gotten the maximum value for my money. Buying insurance for me is painful, and I'd worked with several other agencies who didn't even come close to how amazing Scott's agency is WRT customer service and expertise. Incredible work. Also, high five Rheta! She was a rockstar through the process."
We responded:
"Thank you for sharing your positive experience, Kenneth! We are thrilled to hear that you received exceptional service and value. Rheta will be delighted to receive your high five! Thank you for choosing our agency."
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Tran Family

April 1, 2024

5  out of  5
rating by Tran Family
"I had a great experience working with Rheta. She showed remarkable patience in explaining to me the details of auto and home coverages, highlighting subtle nuances among them. She helped me to have a clear understanding of my circumstances, so I could choose the most suitable coverage options. I appreciated her respectful approach—she never applied any pressure on me to make a decision, giving me the necessary time and space for careful consideration. Her professionalism and support were truly commendable."
We responded:
"Thank you for sharing your positive experience with Rheta. We are delighted to hear that she provided you with exceptional service and guidance. Your kind words are greatly appreciated."
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Surge Vasudevan

March 27, 2024

5  out of  5
rating by Surge Vasudevan
"Have been working with Scott for a long time. Rheta has been super helpful with getting our documents that we request when we have moved and also very quick with communication and staying on top of everything for us. Our family highly recommends them."
We responded:
"Thank you for your kind words! We appreciate your loyalty and are glad to hear that Rheta has been so helpful. We look forward to continuing to provide excellent service for you and your family."
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Tia Ausmer

March 21, 2024

5  out of  5
rating by Tia Ausmer
"I would love to give a huge THANK YOU to Rheta for helping me get my out of state policy switched over and making sure I am paying the best rate possible for my auto and renter's insurance. She has been an amazing help navigating this really annoying party of adulting lol Working with her has a been a breathe of fresh air, thank you so much Rheta for your continued help and great energy <3"
We responded:
"Thank you for your kind words, Natia! We're thrilled to hear about your positive experience with Rheta. We are always here to find the best coverage at the best rate."
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Jessie Huntsinger

March 15, 2024

5  out of  5
rating by Jessie Huntsinger
"In the past, we did not have luck dealing with State Farm as they were not able to save us money on insurance. Well, that all changed when we spoke with Rheta. She was able to save us almost $3,000 a year and with more coverage than we had on our current home insurance policy and slashed our auto insurance cost practically in half!! We were nervous about switching since we had been with the other insurance provider for so long, but Rheta made the process smooth, easy, and comfortable. She made sure we had a thorough understanding of everything she was explaining. I highly recommend you call Rheta at Scott Schoener's office to let her help you save some money! I will be recommending Rheta to family, friends, and anyone I know that could benefit from saving on insurance costs while having a pleasant customer service experience."
We responded:
"Hey Jessie - Thanks for the feedback on your interactions with Rheta. I'm glad she was able to make the transition to us smooth, easy and comfortable while making sure you were properly covered and understood your insurance needs. Welcome to our State Farm family!"
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Dewayne Haynes

March 5, 2024

5  out of  5
rating by Dewayne Haynes
"Very professional, helpful with understanding my needs and what I was trying to do. Hands down best agent ever!!! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you for your kind words, Dewayne! We are thrilled to have been able to assist you with your insurance needs."