Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kayla Simon

Kayla Simon

March 29, 2025

5  out of  5
rating by Kayla Simon
"I had a fantastic experience with Juan at State Farm! Even though it was the end of the day, he took the time to reach out and discuss my quote. He was incredibly knowledgeable, patient, and thorough in explaining my options, making sure I understood which policy was best for me. He made the process seamless and got me set up with a policy right away. Excellent customer service—highly recommend Juan for anyone looking for insurance!"
Profile photo of Ashlynn Kelley

Ashlynn Kelley

March 19, 2025

5  out of  5
rating by Ashlynn Kelley
"Exceptional Service from Rheta! :-) I recently had the pleasure of working with Rheta while securing car insurance for the first time, and I cannot express enough how grateful I am for her assistance. From the moment I reached out, she was incredibly knowledgeable and guided me through the entire process with ease. She took the time to explain each step clearly, ensuring that I understood my options and helped me find a policy that best suited my needs and budget. I highly recommend Rheta to anyone in need of car insurance. Her expertise and commitment to her clients are truly commendable. Thank you, Rheta, for making my first experience with insurance a positive one!"
We responded:
"Hey Ashlynn - Thank you for sharing the kind words on your experience in working with Rheta. She does a fantastic job in determining your needs, finding solutions and making it as easy as possible. Welcome to our State Farm Family!"
Profile photo of Prakarsh Goswami

Prakarsh Goswami

March 7, 2025

5  out of  5
rating by Prakarsh Goswami
"Rheta did transfer so smoothly to us, and great rates indeed!!! Great service!!"
We responded:
"Hey Prakarsh - Thanks for taking time to leave a review and share your experience in working with Rheta. Welcome to our State Farm Family!"
Profile photo of Allissa Sullivan

Allissa Sullivan

February 28, 2025

5  out of  5
rating by Allissa Sullivan
"Rheta was very helpful and friendly. Got my husband and I a better deal!"
We responded:
"Allissa - Thanks for the 5 star review and entrusting Rheta and my office for your insurance needs. We're excited to have yall as a part of our State Farm Family and glad Rheta was able to get you a great deal!"
Profile photo of Tahirah Rafear

Tahirah Rafear

February 21, 2025

5  out of  5
rating by Tahirah Rafear
"I had an outstanding experience with Rheta! Her customer service was excellent—fast, quick, and efficient. Not only did she get the job done in no time, but she also had an amazing personality that made me feel so welcome throughout the entire process. Highly recommend!"
We responded:
"Tahirah - Thank you for sharing the kind words about Rheta. I'm pleased to hear how she provided excellent customer service while making you feel welcome in the process. We appreciate your business!"
Profile photo of Admira Kacevic

Admira Kacevic

February 20, 2025

5  out of  5
rating by Admira Kacevic
"Rheta made the process of setting up my new policy and canceling my old one seamless. She was honest, approachable, and incredibly helpful in finding the best discounts for me. Thanks to her, I now have better coverage at a much lower cost than I was paying with Allstate. I only regret not making the switch sooner! Thank you so much!!!"
We responded:
"Admira, thank you for taking time to share your experience with Rheta. Our office strives to assist customers through honesty and simplicity, while getting the exact coverage and lowest cost, which Rheta excels at. We appreciate your business!"
Profile photo of Maria Vasquez

Maria Vasquez

February 18, 2025

5  out of  5
rating by Maria Vasquez
"Retha was an amazing help who greatly reduced my premium and helped me decide the best insurance for my needs. She kept in touch with me to continue in assisting my transfer to State Farm."
We responded:
"Thanks for the five star review, Maria! I'm happy to hear Rheta focused on exactly what your insurance needs were and ended up saving you money in the process. Welcome to our State Farm Family!"
Profile photo of Rona Lemons

Rona Lemons

February 14, 2025

5  out of  5
rating by Rona Lemons
"Polly is the greatest to work with. She is always friendly and professional. She goes the extra mile to make sure you are taken care of."
We responded:
"Hey Rona - Thanks for the kind words about Polly. She takes great pride in her work and truly loves assisting our policyholders! We appreciate you!"
Profile photo of Seema Pahwa

Seema Pahwa

January 27, 2025

5  out of  5
rating by Seema Pahwa
"Ivan Reyes and Scott Schoener helped me with my ins needs during the time of my home purchase. Not only were their rates the most competitive, they were also diligent and very courteous."
We responded:
"Thanks for the kind words, Seema. I'm happy Ivan was able to assist you with securing insurance for your home purchase. Congrats on the home, and we appreciate your business!"
Profile photo of John Erdeljac

John Erdeljac

January 23, 2025

5  out of  5
rating by John Erdeljac
"Polly continues to respond quickly and completely. A real asset to your level of service."
We responded:
"John, thank you for your kind words and the excellent rating. We're thrilled to hear that Polly's quick and thorough responses have positively impacted your experience. Your feedback is invaluable to us."
Profile photo of Willie Sweat III

Willie Sweat III

January 21, 2025

5  out of  5
rating by Willie Sweat III
"I have so much to say and all day to do it! So pull your pants up and hold on. If "standing on business" were a person, it would be Rheta Sneed. A few months back, I was looking for mortgage insurance because I was buying a house. This is what brought me to Mrs. Sneed. Long story short, my Realtor went with another insurance company. But let me tell you this, Mrs. Sneed fought hard in the name of State Farm. She was beyond helpful, informative, insightful and her personality just sent her through the roof. She knows what she's talking about and she's funny with it too. She was so in-depth that hell i think, I think i could sell insurance now. She explained every detail through and through. She didn't make the proposition about state farm, she made it about me. She told me, "no matter who you go with, i want you to know what you're getting into so that you don't get screwed down the line". Being thay we had to have a certain number to close the deal is why my realtor opted to go with another company. Mrs. Sneed said, "if I can't get you mortgage insurance let me see if I can save you some money on your car insurance". I told her to let me get things settled with my house and then I'll look at car insurance. She told me she, "cool, I'll check back in with you in a few weeks". A few weeks past and she checked back with me. I still wasn't ready and in a few weeks, she checked back again. Just to see how things were going with my house situation, etc. I dont know of she was doing this to close a deal or if she genuinely cared. But damn it, she made me feel like somebody and that's all that matters. I digress, when I was finally ready to look at car insurance. Mrs. Sneed ask me what I was paying and she was like, "what the heee heee". She had me send her over my coverage at the time, ran some numbers and came back with a number saving me like $50 a month. She explained to me how I had coverages that I didn't need and showed me things that were just unnecessary. Thank Mrs. Sneed for all your help, you were\are the best "insurance person" that I've ever had the pleasure of working with. It was and is truly an honor to have met and worked with you. You made the process as easy as possible for me AND YOU SAVED ME LIKE $50 A MONTH!!! i can't thank you enough but again, thank you!!!"
We responded:
"Willie, thank you so much for your glowing review of Rheta! We're thrilled to hear about your positive experience and the savings she helped you achieve. Your feedback is invaluable, and we appreciate your kind words. Please reach out anytime for further assistance. "
Profile photo of Joseph Robinson

Joseph Robinson

January 20, 2025

5  out of  5
rating by Joseph Robinson
"Rheta was awesome! She not only lowered my rates overall (auto and home) but she got me better coverage! She was so incredibly helpful and friendly! Definitely recommend Scott’s agency and Rheta especially!"
We responded:
"Thanks for taking time to leave us a review, Joseph. I'm glad Rheta was able to get you better coverage while saving you money on your auto and home insurance. Welcome to our State Farm Family!"
Profile photo of RAGHU RAMAN

RAGHU RAMAN

January 14, 2025

5  out of  5
rating by RAGHU RAMAN
"Hi There. Greetings. Have been having State Farm for our insurance needs for a long time, since 2003. Scott and his team did an excellent job with our claims. State Farm assisted us in 2009 and two more years. Our heater burst in 2009 and State Farm quickly helped us fix the problem. They referred us to awesome contractors who did an amazing job. Some years ago we had an auto issue and once again State Farm was quick to help us. Scott and his team and the claims representatives did an outstanding job and soon the issue was fixed. A few years ago State Farm helped us efficiently to fix the roof. State Farm cheerfully worked with our chosen contractor and replaced the roof in double quick time. Scott and his team always do an outstanding job. Hearty congratulations on a job well done. Best wishes for continued success."
We responded:
"Raman - Thank you for the kind words, sharing your experience with our office and being a long time customer of ours. It's our job to help you navigate through the claims experience and make it as easy as possible! We appreciate you!"
Profile photo of Terence Irby

Terence Irby

January 14, 2025

5  out of  5
rating by Terence Irby
"Rheta did her thang and got me the best rates for home insurance then bundled up my auto insurance with it and get me a huge discount with the bundle discount!!! Thank you Rheta 🙌🏽 and she is very easy to work with!!! 🤩🤩"
We responded:
"Terence - Thanks for taking time to provide feedback on your dealings with Rheta. I'm pleased to hear she was able to get your auto and home insurance bundled with State Farm and save you money! Welcome to our State Farm Family!"
Profile photo of Tanay Vasavada

Tanay Vasavada

January 13, 2025

5  out of  5
rating by Tanay Vasavada
"Changed to State Farm last year and got the best deal in town for home and car insurance. Rheta was amazing to work with and helped with the whole process. Just got renewal for 6 months on the car insurance and saved a bunch due to using safe and save device. Would highly recommend Rheta and the agency for your insurance needs."
We responded:
"Hey Tanay - Thank you for trusting Rheta and my agency with your home and car insurance needs. I'm glad to hear you're taking advantage of our Drive Safe and Save discount which allows you to have a say in your premium. We appreciate you!"
Profile photo of Yaron Ben Shabat

Yaron Ben Shabat

January 10, 2025

5  out of  5
rating by Yaron Ben Shabat
"Scott Schoener (Ask for Juan) has provided me with excellent coverage and peace of mind. Their rates are competitive, and I know I can count on them. I highly recommend them to anyone looking for reliable and affordable insurance."
We responded:
"Thanks for the review, Yaron! We strive to provide outstanding customer service with peace of mind, so I'm pleased Juan Carlos was able to provide that to you. There's nothing like getting affordable insurance with the nations #1 Auto and Homeowners insurance company with reliable, dependable customer service as the cherry on top. We appreciate your business!"
Profile photo of Daniel Nam

Daniel Nam

January 8, 2025

5  out of  5
rating by Daniel Nam
"I’ve been with State Farm for about 25 years. Ever since Scott took over my previous retired agent over a decade ago, Scott and his team have been nothing but awesome. Polly especially is super helpful, very responsive, professional, knowledgeable and provides the best service ever! Thank you for all you do for us Polly, you are much appreciated!"
We responded:
"Daniel - Thanks for sharing your experience with my office, specifically Polly. Trusting State Farm and my office for 25 years speaks to the relationship we’ve forged, and we look forward to continuing that responsive, professional service you speak of. We appreciate you!"
Profile photo of Christina Behnke

Christina Behnke

January 7, 2025

5  out of  5
rating by Christina Behnke
"Juan Carlos was great! Super timely in his responses and getting me the quote. Now I am excited to be bundling and saving ;)"
We responded:
"Thanks for the feedback, Christina and glad Juan Carlos was able to assist with bundling your Homeowners insurance with your Auto Insurance. It's a win-win with significant savings on both by bundling. We appreciate your continued patronage!"
Profile photo of Zommone Douglas

Zommone Douglas

January 6, 2025

5  out of  5
rating by Zommone Douglas
"I was referred to Miss Rheta by a friend of mine, and although I am not able to do my car insurance at this time, she assured me that there were other services she could offer to assist me. We talked about all different forms of life insurance and for the first time it made sense and I was comfortable moving forward. I had talked to others in the past about life insurance and always felt confused with questions unanswered. The whole process from start to finish was smooth with Rheta and I’m glad our mutual friend put us in contact with each other. I will be sending lots of people to the Scott Schoener agency due to my experience. Thanks again Rheta, you made this painless."
We responded:
"Hey Zommone - Thanks for the kind words about Rheta. Many folks only think about Auto and Homeowners when it comes to insurance but Life Insurance is truly the most important insurance you can get. I'm glad Rheta was able to answer your questions and give you options on exactly what you need. Welcome to our State Farm Family!"
Profile photo of Sal Khurshid

Sal Khurshid

January 2, 2025

5  out of  5
rating by Sal Khurshid
"Polly Weaver provided exceptional customer service on multiple issues and concerns with my policy. Her attention to details and providing answers to my inquires promptly was greatly appreciated. Highly recommend State farm and this office for all your insurance needs."
We responded:
"Thank you for trusting Polly with your insurance needs. We greatly appreciate the recommendation. "
Profile photo of Tyler Smith

Tyler Smith

December 31, 2024

5  out of  5
rating by Tyler Smith
"Scott has a great team. We worked with Rheta to bundle our home and auto and she did SO much work behind the scenes. We ran into problems switching me to my husband’s policy and she communicated so clearly, answered all our questions, and got it all sorted out with next to no work on our end. Would highly recommend."
We responded:
"Thanks for the review, Tyler! It's our goal to make the transition of your auto and home insurance as seamless as possible. I'm pleased to hear Rheta was able to achieve that for y'all. We appreciate your business!"
Profile photo of Parker Towns

Parker Towns

December 31, 2024

5  out of  5
rating by Parker Towns
"Rheta, of Scott’s office, was incredibly helpful in getting our new home insurance and auto policies set up for the new year. There was a technical glitch in the system and Rheta worked long hours to get it corrected for us before the new year. I highly recommend Rheta for your insurance needs."
We responded:
"Parker - Thanks for the feedback on your experience. I'm glad Rheta was able to assist y'all with securing your auto and home insurance with us. Welcome to our State Farm Family and have a Happy New Year!"
Profile photo of Ruchitha G K

Ruchitha G K

December 27, 2024

5  out of  5
rating by Ruchitha G K
"Was very helpful and quick."
We responded:
"Thank you for your wonderful feedback and perfect rating. We're thrilled to hear that you found our service helpful and efficient. Your satisfaction is our priority, and we look forward to assisting you again in the future."
Profile photo of Ram Agarwal

Ram Agarwal

December 27, 2024

5  out of  5
rating by Ram Agarwal
"Working with Juan was easy. He is very easy to work with and was quick to secure homeowners insurance within a few hours. He is very honest, and guided me through the whole process. I will recommend Juan to anyone shopping for homeowner insurance."
We responded:
"We appreciate your trust in us for your homeowner insurance needs. We greatly appreciate you taking the time to leave us a review. "
Profile photo of Bella

Bella

December 26, 2024

5  out of  5
rating by Bella
"Juan Carlos was THE BEST agent!!! He was so sweet and caring and found us a great quote for our first renters insurance! He’s very personable and even stayed a little longer after he was supposed to go home to help us out :) If you’re looking for a guy, Juan Carlos IS the guy ‼️‼️‼️ Im happy to be a part of the State Farm Family ❤️❤️❤️❤️"
We responded:
"Hey Bella - Thanks for stopping by the office and allowing Juan Carlos to help with your insurance needs. I'm glad he was able to get y'all exactly what you need. We appreciate you!"